Responsible Play

Our Commitment

At Canada Win Ledger, we are committed to promoting responsible gaming practices. While lottery participation can be an enjoyable form of entertainment, we recognize the importance of ensuring it remains fun, safe, and within your means.

Signs of Problem Gambling

Problem gambling can affect anyone. Be aware of these warning signs:

• Spending more money or time on lottery games than you can afford
• Chasing losses by trying to win back money you've spent
• Lying to family or friends about your lottery participation
• Neglecting work, school, or family responsibilities
• Borrowing money or selling possessions to fund lottery purchases
• Feeling anxious, depressed, or irritable when not participating
• Using lottery games as an escape from problems or negative feelings

Responsible Gaming Guidelines

Set Limits

• Budget: Decide how much you can afford to spend before you start
• Time: Set time limits for lottery-related activities
• Stick to It: Never exceed your predetermined limits

Keep It Fun

• View lottery participation as entertainment, not a way to make money
• Never gamble with money you need for essential expenses
• Take regular breaks from lottery activities
• Balance lottery participation with other hobbies and interests

Know When to Stop

• Don't chase losses by spending more than planned
• Recognize when lottery participation is no longer enjoyable
• Seek help if you find it difficult to control your spending

Self-Exclusion Programs

If you feel you need a break from lottery activities, self-exclusion programs are available:

• Temporary Exclusion: Take a break for a set period (e.g., 6 months, 1 year)
• Permanent Exclusion: Permanently restrict access to lottery services
• Voluntary Limits: Set spending or time limits on your account

To learn more about self-exclusion options, please contact our support team at 1-844-555-0893.

Resources and Support

Provincial Resources

Each Canadian province offers specific resources for problem gambling:

• Alberta: Alberta Health Services Addiction Helpline: 1-866-332-2322
• British Columbia: Problem Gambling Help Line: 1-888-795-6111
• Ontario: ConnexOntario: 1-866-531-2600
• Quebec: Gambling: Help and Referral: 1-800-461-0140
• Manitoba: Problem Gambling Helpline: 1-800-463-1554
• Saskatchewan: Saskatchewan Health Line: 811

Youth Protection

Lottery participation is strictly prohibited for individuals under 18 years of age. Parents and guardians should:

• Keep lottery materials secure and out of reach of minors
• Monitor children's access to lottery-related websites
• Educate young people about responsible gaming
• Set a positive example regarding lottery participation

Our Responsibilities

Canada Win Ledger is committed to:

• Promoting responsible gaming practices at all times
• Providing easy access to help resources and support
• Training our staff to recognize problem gambling signs
• Implementing age verification measures
• Offering self-exclusion and limit-setting tools
• Complying with all regulatory requirements