Privacy Policy

1. Introduction

Welcome to Canada Win Ledger ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canadawinledger.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, postal address)
• Date of birth and age verification information
• Government-issued identification for verification purposes
• Payment information (processed securely through third-party providers)
• Account credentials (username and password)
• Province of residence

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Browsing behavior and pages visited
• Time and date of visits
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Account Management: To create and manage your account, verify your identity, and provide customer support
• Service Delivery: To provide lottery information services and deliver requested features
• Communication: To send administrative information, updates, and promotional materials (with your consent)
• Security: To protect against fraudulent activity and ensure compliance with legal requirements
• Analytics: To analyze usage trends and improve our website and services
• Legal Compliance: To comply with applicable laws, regulations, and licensing requirements

4. Disclosure of Your Information

We may share your information in the following situations:

• Legal Requirements: When required by law, court order, or governmental authority
• Service Providers: With trusted third-party vendors who perform services on our behalf (payment processors, data analytics, customer support)
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• Regulatory Authorities: With the Québec Lottery Corporation and other regulatory bodies as required
• Consent: With your explicit consent or at your direction

We will never sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Track your online activity to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection and privacy

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we process the information
• Whether we can achieve those purposes through other means

8. Your Privacy Rights

Under Canadian privacy law, you have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent for processing where we rely on consent

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are strictly intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take immediate steps to delete that information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification (for significant changes)

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, state, or country where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.